Your complete satisfaction is our top priority.
DVD Piano Courses
If for any reason you’re dissatisfied with our piano lessons on DVD, you are eligible for a refund if we receive your request within 30 days of original purchase date.
The shipping and handling fees are non-refundable. If you return a product that ships free, we will deduct the original shipping and handling fees from the final refund.
If you sent your payment by PayPal, the fees charged by PayPal will be deducted from your refund.
We ask that returned courses, including DVDs, CDs, songbooks and manuals, be in good condition. Otherwise, restocking fees may apply.
Please return product to the following address:Harmony & Melody Studio
4610 Prime Parkway
McHenry, Illinois 60050
Downloadable Piano Courses
We offer a 100% credit towards an exchange of another course if we receive your request within 7 days of the date of purchase. Only one exchange is allowable.
Digital sheet music is not refundable.
Refunds are issued in the same method as original payment within three to five business days of our receiving your return.