Your complete satisfaction is our top priority.
If for any reason you’re dissatisfied with our piano DVD courses, you may return them for a refund within 30 days of original purchase date. We suggest that our international customers notify us by email before they return the course to us because it takes longer to ship the international package.
All downloadable products except digital sheet music are eligible for return and refund if we receive your request within 7 days of the date of purchase. Once a refund is issued, you will no longer have access to the item. A charge of $5 will be deducted from the refund for each sheet music with copyright protection e.g. Over the Rainbow piano lesson.
The shipping and handling fees are non-refundable. If you return a product that ships free, we will deduct the original shipping and handling fees from the final refund.
We ask that returned courses, including DVDs, CDs, songbooks and manuals, be in good condition. Otherwise, restocking fees may apply.
Refunds are issued in the same method as original payment within three to five business days of our receiving your return.
Please return product to the following address:Harmony & Melody Studio
4610 Prime Parkway
McHenry, Illinois 60050